Lost Iphone - need to remote wipe

Hi! I lost my Iphone and did the "Erase My Device" on the phone but has been in "Erase pending" for more than a month. A few days ago the location updated on the phone to somewhere in China but the erase is still pending.


Today, 2/21/24, I received a text message from someone in China saying they bought my phone and all my information is still active on it. They then told me the phone had been jailbroke and all my data was going to be put up for auction on the black market.


The person in China is telling me to "Remove the Device" from my device list and they will factory reset it manually.


I called Apple and they assured me they was no way this could happen. Insert eyeroll.


Is there any way I can remote wipe the phone myself? I have no idea if the person on the other side is being honest or is trying to scam me.


Thank you!

iPhone 15 Pro

Posted on Feb 21, 2024 12:16 PM

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Question marked as Top-ranking reply

Posted on Feb 21, 2024 12:25 PM

Scam.


The erase that you tried to implement is still pending because one or more of the following things are true:


  • The battery has run down
  • The phone has been powered off
  • The phone does not have a connection to the Internet where it is currently located


There is a reasonably good chance that the phone really is in China though, since thousands of phones arrive each day at a huge remanufacturing plant there.

9 replies
Question marked as Top-ranking reply

Feb 21, 2024 12:25 PM in response to Sunkissed3614

Scam.


The erase that you tried to implement is still pending because one or more of the following things are true:


  • The battery has run down
  • The phone has been powered off
  • The phone does not have a connection to the Internet where it is currently located


There is a reasonably good chance that the phone really is in China though, since thousands of phones arrive each day at a huge remanufacturing plant there.

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Lost Iphone - need to remote wipe

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