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iPhone stuck in SOS mode after update

My phone says sos after I just updated it. I already tried airplane mode, turning off cellular data, as well as shutting the phone off and restarting. Still no service only sos. It was fine before the update


[Re-Titled by Moderator]

iPhone 12 Pro, iOS 17

Posted on Feb 22, 2024 4:33 AM

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Posted on Feb 22, 2024 4:54 AM

Mine literally is doing the exact same thing after it updated last night. Is there a way to get it out of SOS and back onto cellular data? I’m connected to Wi-Fi now but about to leave for work. February 22, 2024

100 replies

Feb 22, 2024 6:13 AM in response to Jcullenbuilders

Yeah is there a way to fix it or by pass it cuz I know I have data I paid my bill literally two weeks ago and this started at two am this morning I really need to make calls especially to my partner who I need to help me with the baby since we’re moving this is a massive inconvenience and emergency calls only works for 911 some of us have emergencies that don’t involve 911 so that’s actually quiet useless

Feb 22, 2024 7:31 AM in response to Mugsysmommy

Mugsysmommy wrote:

What is going on, my phone and my husbands phone are stuck on SOS which is not good for me because I have health issues. Is there a way anyone knows how to fix it or are we just stuck until ATT figures this out?

As Douglas Adams said, "Don't Panic".


There is a massive outage in the U.S. There is nothing you can do until the network issues are resolved.


AT&T customers report a massive outage, disrupting phone service across America

Feb 22, 2024 9:35 AM in response to Jcullenbuilders

I noticed the same issue this morning. I also did several things but did not work. I manually updated iOS software and manually shutdown iPhone again after the update, then SOS mode was finally gone! I watched below YouTube video. You may check out what they say.

Title: “iPhone Stuck in SOS Mode? Here’s The REAL Fix!”

Hope you can solve this sticky issue.

Feb 22, 2024 9:40 AM in response to MicL7

MicL7 wrote:

I noticed the same issue this morning. I also did several things but did not work. I manually updated iOS software and manually shutdown iPhone again after the update, then SOS mode was finally gone! I watched below YouTube video. You may check out what they say.
Title: “iPhone Stuck in SOS Mode? Here’s The REAL Fix!”
Hope you can solve this sticky issue.

There is a massive cellular outage in the U.S. There is nothing you can do until the network issues are resolved. You can try using Wi-Fi calling.


AT&T customers report a massive outage, disrupting phone service across America


Reports are coming in that service is being restored.

Feb 22, 2024 11:02 AM in response to bethlousteau

bethlousteau wrote:

I'm reading reports that all but a handful of people have had service restored. And the only remaining outages are in California. Not true. Still no service for my phone/family plan. We're in Houston.

Other people have reported their service has been restored in Houston. But it may take a while for whatever the fix is to propagate across the network. You'll just need to be patient.

Mar 8, 2024 6:21 AM in response to Jcullenbuilders

I know there was a major AT&T outage at this time, but today is March 8 and I am on Verizon. I updated and had the same problem.


When you start the update it asks if you want to connect to WiFi or use cellular data. The problem is that the latest update, 17.4, updates your carrier services.


I said I didn't want to connect to WiFi and so after it "finished" I couldn't connect to my carrier. I connected to a WiFi hotspot, and the phone said it wanted to update my carrier services. I let it do that, waited, still SOS. So I restarted the phone and all is good.


It seems like for Verizon at least, you need to be on WiFi when updating to 17.4

iPhone stuck in SOS mode after update

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