iPhone stuck in SOS mode after update

My phone says sos after I just updated it. I already tried airplane mode, turning off cellular data, as well as shutting the phone off and restarting. Still no service only sos. It was fine before the update


[Re-Titled by Moderator]

iPhone 12 Pro, iOS 17

Posted on Feb 22, 2024 4:33 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 22, 2024 7:44 AM

Go into System/Cellular/Cellular Data and switch from 5G Auto or 5G Only - to LTE.


We did and got service.


But LTE still works. :)


Try it.


[Edited by Moderator]

100 replies

Feb 22, 2024 11:02 AM in response to bethlousteau

bethlousteau wrote:

I'm reading reports that all but a handful of people have had service restored. And the only remaining outages are in California. Not true. Still no service for my phone/family plan. We're in Houston.

Other people have reported their service has been restored in Houston. But it may take a while for whatever the fix is to propagate across the network. You'll just need to be patient.

Mar 18, 2024 2:16 PM in response to Jcullenbuilders

I’m having the same issue. It’s stuck on sos but no emergency. I can’t make calls! I tried turning off the phone and some settings are locked in a way that I didn’t set them. I didn’t think that it updated and it’s 24 hours now passed and I can’t make a call so I’ll just wait or take it to my phone carrier service store. It makes me feel suspicious.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone stuck in SOS mode after update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.