Unauthorized nickname being used by operation system.

Question

Level 1

24 points

Unauthorized nickname being used by operation system.

Periodically, but not always, in the 'sent by' field in Apple Mail or Messages - instead of displaying my name or email address, it displays a nickname I didn't authorize. I've asked Siri "call me [my name]" and she says she'll continue to call me [my name] - she does not mention the nickname. The unauthorized nickname is not on my contact card anywhere. This happens for my personal gmail address being used through Apple Mail and not my work or any other email addressed used on through Apple Mail. This can also happen in the Messages App on my Mac or on my iPhone.

It can go years without happening and then will happen again.

Thanks for any help.

iPhone SE, iOS 17

Posted on Feb 22, 2024 1:14 PM

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Answer 1

sberman

Level 10

272,736 points

Feb 22, 2024 2:37 PM in response to Nile36

Nile36 wrote:

That takes me to my contacts list which I'm included in.

Yes, that would the action if you tap that row. But if you do not tap and simply view that row (Settings > Contacts > My Info), the proper contact card with your name should be referenced.

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Answer 2

Feb 22, 2024 1:56 PM in response to Nile36

On your iPhone, go to your contact card. Do you see the nickname there?

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Answer 3

sberman

Level 10

272,736 points

Feb 22, 2024 2:12 PM in response to Nile36

When IdrisSeabright suggested “go to your contact card”, the card being referenced is the one at Sertings > Contacts > My Info.

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Answer 4

sberman

Level 10

272,736 points

Feb 22, 2024 1:24 PM in response to Nile36

The cause of this behavior is undoubtedly closely related to how that nickname was introduced to your iPhone.

If you choose to share the details of that process, perhaps we can help. If you would rather not share those details, then consider them yourself when trying to correct the situation.

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Answer 5

Nile36 Author

Level 1

24 points

Feb 22, 2024 1:42 PM in response to sberman

Thanks for taking a look - I don't know how the nickname was introduced. It looks like someone may have been playing a trick on me at some point (...it's very funny) but I can't figure out how to turn it off or why it happens intermittently. The way I know to introduce nicknames is to say "Siri, call me [nickname]" Doing this and asking Siri to call me my name does not solve the problem.

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Answer 6

Nile36 Author

Level 1

24 points

Feb 22, 2024 1:59 PM in response to IdrisSeabright

No, it's not there. Thanks for the idea, though.

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Answer 7

Nile36 Author

Level 1

24 points

Feb 22, 2024 2:29 PM in response to sberman

Thanks - I went to Settings - Contacts and then My Info. That takes me to my contacts list which I'm included in. When I go to my name, there is no hint of the nickname that sometimes appears.

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Unauthorized nickname being used by operation system.

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