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After iOS 17.3.1 update my iPhone screen won't respond to touch

My phone restarted after the update and now I can't do anything to it. I can't even unlock the screen because the touch screen is not responding. I have hard reset it several times now, with no success, using up volume, down volume, hold side button. It turns back on with the same issue.

This comes on the heel of just a few days ago, my USB-C inexplicably stopped connecting, so now I can only charge wirelessly, and I can't connect my iphone to anything via cable either.

iPhone 15 Pro Max, iOS 17

Posted on Feb 23, 2024 6:09 AM

Top-ranking reply

SimonWright62

Level 1

14 points

Posted on Feb 25, 2024 1:28 AM

I have the exact same problem. After update to 17.3.1 I am unable to do anything at all with the phone. The screen is completely none responsive to screen touch.

Have done the vol up button, vol down button hold right side button until reset.... no change.

Cannot power off as it requires the slider to be moved on the screen and the screen is not working.

So I am stuck without a working device. Which is a disaster. Our lives are run directly from these devices.

Please advise a fix, quickly!!

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After iOS 17.3.1 update my iPhone screen won't respond to touch

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