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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Recently, when I take a screen shot, the dim mode won't go away. I take the shot, and the dim background with the lighter box where I'm taking the image from stays in tact.
I hit escape, I try changing windows, quitting other programs etc. The only resolution right now is restarting my computer.
Hopefully someone has encountered this and can help!
MacBook Pro 13″, macOS 10.13
See if the problem still happens in Safe mode. It can take much longer to safe boot so be patient.
How to use safe mode on your Mac - Apple Support
Safe mode will often correct weird software behavior by forcing the OS to do disk repair, clear caches and other housekeeping and disables acceleration and third-party mods. When you're in safe boot, the machine won’t be at its best performance, especially with graphics, but that's expected.
Does the same thing happen while in Safe mode?
Exit safe mode by restarting your Mac normally and evaluate the issue again.
Check if you are taking a screenshot the right way, Take a screenshot - Apple Support
Yes, restart your Mac.
Is there a way to keep it from happening each time I take a screen shot? It's happened multiple times and I'd rather not have to restart my mac every time
To cancel a multi-step process without completing it, you can use Command-Period[.]
Thank you for your help! I restarted my computer in safe mode, it had the same issue. then I restarted it normally, and things seem to be working well. I appreciate it!
Stuck in screen shot mode
