Stuck in screen shot mode

Recently, when I take a screen shot, the dim mode won't go away. I take the shot, and the dim background with the lighter box where I'm taking the image from stays in tact.


I hit escape, I try changing windows, quitting other programs etc. The only resolution right now is restarting my computer.

Hopefully someone has encountered this and can help!

MacBook Pro 13″, macOS 10.13

Posted on Feb 24, 2024 5:21 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 24, 2024 6:46 AM

See if the problem still happens in Safe mode. It can take much longer to safe boot so be patient.

How to use safe mode on your Mac - Apple Support 


Safe mode will often correct weird software behavior by forcing the OS to do disk repair, clear caches and other housekeeping and disables acceleration and third-party mods. When you're in safe boot, the machine won’t be at its best performance, especially with graphics, but that's expected.


Does the same thing happen while in Safe mode?


Exit safe mode by restarting your Mac normally and evaluate the issue again.

6 replies
Question marked as Top-ranking reply

Feb 24, 2024 6:46 AM in response to L_Train_86

See if the problem still happens in Safe mode. It can take much longer to safe boot so be patient.

How to use safe mode on your Mac - Apple Support 


Safe mode will often correct weird software behavior by forcing the OS to do disk repair, clear caches and other housekeeping and disables acceleration and third-party mods. When you're in safe boot, the machine won’t be at its best performance, especially with graphics, but that's expected.


Does the same thing happen while in Safe mode?


Exit safe mode by restarting your Mac normally and evaluate the issue again.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Stuck in screen shot mode

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.