Unable to update iOS on my iPhone 6 Plus

My iPhone 6+ will not update to the latest iOS version therefore I cannot open my App Store


[Re-Titled by Moderator]

iPhone SE, iOS 16

Posted on Feb 25, 2024 5:33 PM

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Question marked as Top-ranking reply

Posted on Feb 25, 2024 9:37 PM

Hello there,


It seems like you're encountering a limitation with your iPhone 6 Plus. The iPhone 6 Plus is not compatible with iOS versions beyond iOS 12.4.9 due to hardware limitations. Newer versions of iOS require more recent hardware, so they can't be installed on older devices like the iPhone 6 Plus.


If you are trying to install an iOS version that is newer than what is supported on your device, it will not be possible to update it beyond the last compatible version. This also means that over time, some apps may no longer support the version of iOS that is on your iPhone 6 Plus, as you've noticed with the App Store.

1 reply
Question marked as Top-ranking reply

Feb 25, 2024 9:37 PM in response to kameela13

Hello there,


It seems like you're encountering a limitation with your iPhone 6 Plus. The iPhone 6 Plus is not compatible with iOS versions beyond iOS 12.4.9 due to hardware limitations. Newer versions of iOS require more recent hardware, so they can't be installed on older devices like the iPhone 6 Plus.


If you are trying to install an iOS version that is newer than what is supported on your device, it will not be possible to update it beyond the last compatible version. This also means that over time, some apps may no longer support the version of iOS that is on your iPhone 6 Plus, as you've noticed with the App Store.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to update iOS on my iPhone 6 Plus

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