​​ ​

The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.


You can continue to find trusted guidance and support on the official Apple Support site. 


We want to thank the community members who have contributed their time and expertise to help others with their Apple products.


I am using Mac book air (13" Early 2014) with macOS High Sierra version 10.13.6 and could't download latest version macOS Sonoma version 14.3.1 showing ERROR_247F14B404 during download from Apple Store.

software update of macOS is not available in the notification now, only 5 incompatible updates are showing there.

MacBook Air 13″, macOS 10.13

Posted on Feb 26, 2024 12:37 AM

Question marked as Top-ranking reply

Posted on Feb 26, 2024 12:53 AM

Your MacBook Air (Early 2014) can only be upgraded to the latest version of macOS 11, Big Sur.

Have a look at this article, explaining how to do that:

How to download and install macOS - Apple Support

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I am using Mac book air (13" Early 2014) with macOS High Sierra version 10.13.6 and could't download latest version macOS Sonoma version 14.3.1 showing ERROR_247F14B404 during download from Apple Store.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.