Assistance Required: Resolving iTunes Authorization Conflict

I am reaching out to seek the assistance with an issue I am experiencing with iTunes on my computer. I am encountering a perplexing situation where I am unable to download tracks due to an authorization error.

Issue Description:

Upon attempting to authorize my computer to download music from iTunes, I received an error message stating that I cannot authorize more than 5 computers. This is where the confusion arises: according to my account details, there should be no computers currently authorized. However, the system seems to believe that I have reached the limit.

Troubleshooting Steps Taken:

1. I have verified my Apple ID and checked the account for any indications of authorized computers without success.
2. I have attempted to deauthorize all computers, but the option is not available, presumably due to the system's belief that there are no authorized computers.
3. I have ensured that my iTunes and computer operating system are up to date.

Request for Assistance:

Could you please assist me in understanding the current status of my authorized devices and resolving this issue? If necessary, I am willing to provide any additional information required to address this matter.

I would greatly appreciate your prompt attention to this problem, as it is hindering my ability to enjoy my music library.

Thank you for your time and assistance.

Warm regards,

Andrew