Unable to change my password

I just logged into my Macbookpro laptop but I made a mistake with my password I want to change it but they are asking of the old password that I don’t know the correct one I use. Please I need help on this

MacBook Pro 13″, macOS 10.13

Posted on Feb 27, 2024 9:11 AM

Reply
1 reply

Feb 28, 2024 12:23 AM in response to Enolanch1

Hi Enolanch1,

welcome to the Apple (user-to-user) Community!


Re: "Unable to change my password"


Wondering which MacBook Pro model (Year) you use, and which MacOS version is installed.

(Your post seems to say MacOS version 10.13 (High Sierra) if that hasn't been updated.


Eg: For an older model / with macOS Mojave (MacOS 10.14.6) or earlier: How to:

Change or reset the password of a macOS user account in macOS Mojave or earlier - Apple Support

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Else: For a Mac using MacOS Catalina (Mac OS 10.15.7) or later:

See what to do: If you forgot your Mac login password

https://support.apple.com//102633

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Trouble-shooting if necessary:

What to do: If you can't reset your Mac login password

https://support.apple.com/HT212190


More help / support / info / contact options etc. if needed:

MacBook Pro Support website:

MacBook Pro - Official Apple Support


All the best :-)

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Unable to change my password

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