Unable to access Messenger on my iPad

@ Tim9036 : That’s what I came to tell you : Apple will redirect you to the app’s developer, as they state the app (Messenger) has been developed by a 3rd party).

I know that trying to get an answer from a 3rd party developer (or Meta in this case) is impossible.

I spent 3 days trying to find the above solution 😅.

Good luck Tim, I hope you find a way to get this annoying thing solved !! (At least you can still access from your phone, right ?) 🍀

Hi yellowlot, it’s bonkers! You spend hours going around in circles, I’m sure we can’t be the only people affected? My wife came off of FB and messenger a year or so ago, but went onto her I pad and opened messenger, she got the message too. Then she opened messenger on her I phone…. There was the procedure to follow, she’s thinks because I have an android phone.. that’s where the problem lies! 🙁😜

I live in Europe and just got back from a holiday in the USA which is when I stopped getting messages .I can no longer get messenger on FB . I have updated my android phone that works , I have a uk phone number which I use in Europe

what is going on ? And how can Apple pass on the problem to a third party contributor . We are trapped and no one has an easy unlock.

Henk Roggeman wrote:

Does anybody (or APPLE?) have a permanent solution for this???

Apple can't fix Facebook Messenger. They have no control over Meta or the apps Meta puts out. And it's not clear to me that Meta is interested in fixing their apps.

I spent ages on my landline talking to Apple support trying to be able to connect to Messenger on my I Pad this afternoon and I thought he had fixed it. Just went to play my quiz game with my friend after 3 days and it still isn’t working after all! I’ve switched things on and off and deleted and re-installed the Messenger app but no help. They really messed things up with the latest software upgrade and I’m totally fed up!

StephBristol wrote:

They really messed things up with the latest software upgrade and I’m totally fed up!

Yes, Facebook certainly has messed up their iPad software lately. It's been a mess since last summer. But, good luck getting Facebook to fix their mess.

Hi, my IPad is the same as you show above. Did you solve it? I have been locked out for weeks and don’t know how to fix it. I don’t possess a smart phone so am unable to follow its instruction. I have no idea what code it wants and I’m beyond fed up.

I also have this problem and it is doing my head in! I do not have a smartphone so how do I go into the non existent messenger mobile app? Not good enough. I cannot read some important messages. Why has this suddenly started? Not the first problem I have had with my i pad, the worst purchase I have ever made.

Oldage72 wrote:

I also have this problem and it is doing my head in! I do not have a smartphone so how do I go into the non existent messenger mobile app? Not good enough. I cannot read some important messages. Why has this suddenly started? Not the first problem I have had with my i pad, the worst purchase I have ever made.

What makes you think the app is "non-existent"? The Facebook Messenger app for iPad is available in the app store. How well it works is something you'll need to test out for yourself. I avoid Facebook. It is certainly not Apple's fault that Facebook/Meta releases poorly coded apps.

Thanks Yellowlot, I’ll see what I can do. I spent hours this morning trying to contact Apple support… ..it was painful couldn’t connect with them.

@Earflutter : All’s well that ends well ! Some creativity is clearly needed with these apps 😅. Glad it works for you - enjoy your weekend !

@Tim9036 Hi Tim ! Glad to hear !!! Hope they are done with changing access to apps etc 😜

What's the solution if you don't have a smartphone (like my parents)???

They can't open Messenger anymore on their Ipad....

I can't access settings in the Messenger app.

Actually I can't do anything, just click ok or sign out.

Sorry,

I was to fast.

The problem is back!!!!!!!!!