After an overnight update I am unable to access messenger on my iPad. It keeps directing me to my phone to affect confirmation but there is nowhere on my phone to do this. I have tried deleting Facebook and messenger on both iPad and phone but all that has happened is that now I cannot access marketplace on my iPad either now.
has anyone got a solution?
[Re-Titled by Moderator]
iPad, iPadOS 17
@SHERRIffc : I managed to solve it at my end.
I have my “regular” phone that I use to call etc. It didn’t have the Facebook or Messenger app on it.
BUT, I think the phone number was used before to send Apple - or any related apps “notifications” to. So, the phone number was somehow linked to my FB and/or Messenger account.
I installed both apps (FB & Messenger) on this phone.
After I opened the Messenger app on this phone (it’s an Android phone, sorry Apple 😅), it asked me “Make a choice about your Messenger experience”. I clicked “Get started”.
Next screen that opened up, was “Choose your Messenger experience” : two options here :
1. Keep using Messenger with your Facebook account
2. Create a new Messenger account
At the bottom of that screen, choose : “Keep using with Facebook account”
Next screen pops up - and you need to reconfirm there as well.
I tried to open Messenger on my iPad after that, and I have now again access - and it is working again !
Hope this helps 😊
Does anybody (or APPLE?) have a permanent solution for this???
This has been happening with me for a couple of weeks, looks like it won’t be addressed at all. If you don’t have multiple devices you aren’t eligible to use messenger it seems.
Have you gotten any solution/tips to this? My mom has the same issue, she only has an iPad but no smartphone, and no way to use messenger now..
I have found no solution, apparently if you don't have two or three devices you are not allowed to use Messenger.
Can anyone help please?
Hi, does anybody know if there is a way to contact Messenger/Facebook? I tried mailing to messengercomms@fb.com but I didn't get an answer.
This problem is there for months and for many people...
Ihave not been to on messenger because my niece Cheryl.metcalf took both of them I lost my contact with people and I can,t goon family site on Facebook either
Unable to access messanger on ipad
Still unable to access messenger in the same way aa described now in June dont think I will try the facebook deactivation method as seems a wind up may be tempted to try it though
I locked out my messenger on my apple iPod. How do I get it back
Iamherewaiting wrote:
I locked out my messenger on my apple iPod. How do I get it back
You'll need to contact Facebook/Meta for an answer to that question.
Same is happening to me !
It did occur overnight, not even after an update.
The “message” I get when trying to open Messenger on my iPad is the following :
I don’t have Messenger on any other device.
I’m stuck since 3 days - and have no idea where this “change” is coming from.
Anyone any solution please ?
Unable to access Messenger on my iPad
