Difficulty to setup an eSIM, no option on setting it, is not even in the cellular network option I do have everything except "add an eSIM"

I have some difficulty to setup an eSIM in IPhone 12 Pro Max - IOS17.3.1, the situation is that the option to set it is not even in the cellular network option I do have everything except "add an eSIM" ( I bought my iPhone in China mainland where I was living ) read support and my carrier have in my country ( Morocco ), I bought an eSIM, my iPhone doesn't give me the possibility to set it up. Try to use airplane mode...and reset the network. Just if it can help using phone *#..# I do not get EID just IMEI and MEID but in "setting" I have SEID

iPhone 12 Pro Max

Posted on Feb 29, 2024 2:39 AM

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Posted on Feb 29, 2024 2:43 AM

eSIM on iPhone is not offered in China mainland. In Hong Kong and Macao, iPhone 13 mini, iPhone 12 mini, iPhone SE (2nd and 3rd generation) and iPhone XS feature eSIM. Find out about using Dual SIM with two nano-SIM cards in China mainland, Hong Kong and Macao.

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Difficulty to setup an eSIM, no option on setting it, is not even in the cellular network option I do have everything except "add an eSIM"

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