Can I exchange damaged AirPods for new ones?

my airpod max are damaged and i want to use my coverage to get new ones but would they send me the exact same color or could i get a different color?

[Re-Titled by Moderator]

Posted on Feb 29, 2024 8:19 PM

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2 replies

Mar 1, 2024 8:31 AM in response to idkdmow

Warranty doesn’t cover physical damage.

Contact Apple for your options and charges for service.

MrHoffman

Level 10

146,479 points

Feb 29, 2024 9:05 PM in response to idkdmow

You’ll need to discuss the damage, and your coverage, with Apple Support.

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Can I exchange damaged AirPods for new ones?

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