I checked my bank account and found out that I was charged with 1000 rubles from APPLE.COM/BILL ITUNES.COM IRL, but I didn’t get any invoice and my purchase list is empty and I don’t have any active subscriptions. Everywhere is zero. Could it be a system bug? How do I get my money back?
iPhone X, iOS 16
Hi Ahmad931,
welcome to the Apple (user-to-user) Community!
Re: I was charged for iTunes bill I didn’t purchase
Wondering if a family member made a purchase using another Apple ID ?
See what to do: If you don't recognize a charge - Apple Support
If needed: Contact Apple Support using the link at the bottom of the above article.
Also: How to: Manage App Store purchases, settings, and restrictions on iPhone - Apple Support
Learn how to keep your Apple devices and data secure
_____________________________
Re: How do I get my money back?
If needed:
See how to: Request a refund for apps or content that you bought from Apple - Apple Support
All the best :-)
Hi Ahmad931,
welcome to the Apple (user-to-user) Community!
Re: I was charged for iTunes bill I didn’t purchase
Wondering if a family member made a purchase using another Apple ID ?
See what to do: If you don't recognize a charge - Apple Support
If needed: Contact Apple Support using the link at the bottom of the above article.
Also: How to: Manage App Store purchases, settings, and restrictions on iPhone - Apple Support
Learn how to keep your Apple devices and data secure
_____________________________
Re: How do I get my money back?
If needed:
See how to: Request a refund for apps or content that you bought from Apple - Apple Support
All the best :-)
I was charged for iTunes bill I didn’t purchase
