Unable to add a generic tag to Find My app on iPhone

Hi everyone!


I recently added three generic tags into my find my app and they are doing a great job. I decided to buy more tags. Due to an unknown reason, the new tags are not able to be paired . I have already tried an iphone hard reset, logoff icloud, Bluetooth reset, tag reset, etc. It’s a iphone 14


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iPhone 14, iOS 17

Posted on Mar 3, 2024 3:07 PM

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Posted on Mar 4, 2024 10:42 AM

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Mar 4, 2024 1:03 PM in response to Rod_ara

Sorry, but I couldn't find anything on the Internet about these tags ... so, I'm not sure how I can assist you with getting them to work with Find My.


Based on what you provided, the previous ones you had (I'm assuming that they are the same) worked, but the new ones do not. Apple allows up to 16 AirTags to be paired to one's Apple ID, not sure about non-AirTags as it could be the same or less. Regardless, if these are not working, I suggest that you return them for a full refund or replacements.

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Unable to add a generic tag to Find My app on iPhone

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