How to get a refund for a cancelled Apple subscription?

I purchased a trial subscription of an app. However, a day before the trial period was supposed to be over, I cancelled my subscription. I still got charged for an entire year.

The report a problem page does not provide me an option to select that app because it shows up as a trial/free subscription. However, I have my bank account statement which shows the charge made by Apple.

How can I raise a support ticket for this.

[Re-Titled by Moderator]

Posted on Mar 3, 2024 9:34 PM

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Posted on Mar 3, 2024 9:44 PM

You said the you cancelled the trial a day before, but was it at least 24 hours before?

As stated on the page to request refunds:

If you signed up for a free or discounted trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends.

You can try to contact Apple directly:

Contact Apple for support and service - Apple Support

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How to get a refund for a cancelled Apple subscription?

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