my mackbook pro 13 cant update

I have an old version Mac OS Sierra 10.12.6 and I can't update the software. I already click on system preferences and also the apple store app to try to find a new update but nothing.



MacBook Pro 13″, macOS 10.12

Posted on Mar 4, 2024 11:14 AM

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Posted on Mar 4, 2024 11:45 AM

To what macOS version you can update depends solely on the SUB-MODEL of the Mac, which is what you've not shared with us. Please do "About this Mac..." and tell us what that shows for SUB-MODEL. Sub-model is circled in red in this example:



⚠️ For security reasons, please DO NOT include the serial number. When reporting sub-model, be sure to include the screen size, the year, and any modifiers to the year, like "Mid" in the above example Other year modifier options are Early and Late.


With that, we can give you a specific answer. Without, we can only make unhelpful generalities.


2 replies
Question marked as Top-ranking reply

Mar 4, 2024 11:45 AM in response to sobravo

To what macOS version you can update depends solely on the SUB-MODEL of the Mac, which is what you've not shared with us. Please do "About this Mac..." and tell us what that shows for SUB-MODEL. Sub-model is circled in red in this example:



⚠️ For security reasons, please DO NOT include the serial number. When reporting sub-model, be sure to include the screen size, the year, and any modifiers to the year, like "Mid" in the above example Other year modifier options are Early and Late.


With that, we can give you a specific answer. Without, we can only make unhelpful generalities.


Mar 4, 2024 11:26 AM in response to sobravo

sobravo wrote:

I have an old version Mac OS Sierra 10.12.6 and I can't update the software. I already click on system preferences and also the apple store app to try to find a new update but nothing.



Well you do not say what exact Mac...


What I can say is if you can run Sierra you can definitely run High Sierra.




The older macOS installer backups on this server:

How to download and install macOS - Apple Support


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my mackbook pro 13 cant update

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