iPhone 14 Health app accuracy

For the last 3 years I have walked approx. 10. miles / 20000 steps on average every single day. I tracked this on the Health app on my then iPhone 10 which seemed fairly accurate. I recently upgraded to an iPhone 14 and the accuracy has gone to pot. it is underestimating my step count by roughly 25% while simultaneously overestimating the distance walked by roughly 25%. As far as I can tell my settings are all the same as they were on my older iPhone. One would imagine that if anything the newer phone would be more, not less accurate at measuring steps / distance. Any ideas?

iPhone 6s, iOS 10

Posted on Mar 4, 2024 4:42 PM

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1 reply

Mar 4, 2024 6:36 PM in response to stirmonster

stirmonster wrote:

One would imagine that if anything the newer phone would be more, not less accurate at measuring steps / distance. Any ideas?


It's unlikely that the iPhone X is inherently more accurate for step tracking than the iPhone 14. Here's why:


  • Newer phone models typically have improved hardware like the motion coprocessor and accelerometer, which are crucial for step tracking. The iPhone 14 likely has these updated components for better accuracy.
  • Apple likely continues to refine the step-counting algorithms in the Health app with software updates. The iPhone 14 would benefit from these improvements over the iPhone X.


However, there could a case where the iPhone X appears more accurate; If your iPhone 14 has been accidentally dropped, exposed to liquid, or used beyond acceptable temperature limits, it may experience issues with its motion sensors. This could potentially result in undercounted steps compared to a properly functioning iPhone X.



Sometimes, a simple restart can resolve temporary software glitches. Turn off your iPhone, wait for a few seconds, and then turn it back on.

  1. Restart the device. That's it.
  2. Still not solved --> Force restart iPhone - Apple Support



If the issue is still not resolved then...


Take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:


Find Locations - Location Selector - Apple


Contact Apple for support and service - Apple Support 






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iPhone 14 Health app accuracy

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