My cousin gave me his old iphone but he dont remember his apple id or password

My cousin gave me his old iphone but he dont remember his apple id or password and the phone says locked to owner.

iPhone 14

Posted on Mar 6, 2024 10:45 PM

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Question marked as Top-ranking reply

Posted on Mar 6, 2024 11:33 PM

You have run into Apple’s security feature known as the Activation Lock. You will need the original owner’s Apple ID Password to remove the Activation Lock.


Below are two links that may help your friend recover the Apple ID and / or the Password.


Click 👉 If you forgot your Apple ID password - Apple Support

Click 👉 If you forgot your Apple ID - Apple Support


If none of the above works, then the only last option left is to contact Apple with the help of this link 👉 Activation Lock Support Request. Note that proof of ownership documentation is required. Proof of ownership must include the product serial number, IMEI or MEID.


Axel F.

1 reply
Question marked as Top-ranking reply

Mar 6, 2024 11:33 PM in response to blicky111

You have run into Apple’s security feature known as the Activation Lock. You will need the original owner’s Apple ID Password to remove the Activation Lock.


Below are two links that may help your friend recover the Apple ID and / or the Password.


Click 👉 If you forgot your Apple ID password - Apple Support

Click 👉 If you forgot your Apple ID - Apple Support


If none of the above works, then the only last option left is to contact Apple with the help of this link 👉 Activation Lock Support Request. Note that proof of ownership documentation is required. Proof of ownership must include the product serial number, IMEI or MEID.


Axel F.

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My cousin gave me his old iphone but he dont remember his apple id or password

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