eSIM not showing signal bars on iPhone

My iPhone 13 Pro, running iOS 17.4, recently had its international roaming Indian physical SIM card upgraded to an eSIM for use in Bahrain. The installation was successful.


Note: I have two connections on my phone - one physical local SIM card and one recently converted from an international physical SIM to an international eSIM. This is where the problem started. So I have only two SIM profiles on my phone.


- When there is no physical SIM and no other eSIM being used, only the problematic eSIM is available on the device. Incoming calls are received and outgoing calls can be made, but there are no signal bars displayed. The top right corner shows "No SIM".


- When there is one local physical SIM and the problematic eSIM is available on the device, both the problematic eSIM and the local physical SIM can receive incoming calls. Only one signal bar is displayed for the local physical SIM card. For outgoing calls, the physical SIM is used by default. There are no options available to make outgoing calls through the eSIM.


- I tried transferring the problematic eSIM to another iPhone, but it showed "No phone number available".


Inside the problematic eSIM profile, there are only two available options when there is no physical SIM installed:

1. Turn on/off option

2. Delete eSIM


When there is one physical SIM available, inside the problematic eSIM profile, there are four options available:

1. Turn on/off option

2. Data mode

3. Limit IP address tracking

4. Data roaming


So, how can I get signal bars and more options inside the eSIM profile? How can I make calls from the eSIM when I have a physical SIM inside as well?


[Re-Titled by Moderator]


iPhone 13 Pro, iOS 17

Posted on Mar 8, 2024 2:08 AM

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27 replies

May 31, 2024 4:12 AM in response to Lunar6621

I also have the same problem.


After the AirTel eSim conversion,

  • incoming call works,
  • outgoing call works,
  • SMS works,
  • Mobile data / internet browsing works


The following does not show / work,

  • The signal tower does not show up
  • The hotspot does not work


Called AIRTEL several times - they are unable to fix the problem.


Can anyone help me to fix the problem.

May 31, 2024 4:29 AM in response to MuthUma

I also have the same problem.


After the AirTel eSim conversion,

  • incoming call works,
  • outgoing call works,
  • SMS works,
  • Mobile data / internet browsing works


The following does not show / work,

  • The signal tower does not show up
  • The hotspot does not work


Called AIRTEL several times - they are unable to fix the problem.


Also I get the following error, when I try to setup the Personal Hotspot,

  • To enable personal hotspot on this account, contact AirTel......


Can anyone help me to fix the problem.

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eSIM not showing signal bars on iPhone

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