Using the same SIM card in a different phone is a helpful step to further troubleshoot the issue. Here's how you can do it:
- Insert your SIM card into your friend's phone:
- Make sure your friend's phone is compatible with the same type of SIM card (nano, micro, or standard).
- Turn off both phones before swapping SIM cards.
- After inserting your SIM card, restart your friend's phone.
- Make an outgoing call:
- Attempt to make an outgoing call from your friend's phone using your SIM card.
- If the call goes through successfully, it suggests that the issue may be related to your iPhone.
- If the issue persists on your friend's phone, it's crucial information to share with your carrier. Inform them that you tested the SIM card on another device and the problem persists.
Remember to remove the SIM card from your friend's phone and insert it back into your iPhone once the test is complete. If the issue persists on both phones, it's likely a carrier-related problem that requires further investigation from their end.