After Sonoma 14.4 update USB hub not working on MacBook

I have my MacBook (MacBook Pro 16 M2 Pro) connected to my monitor (Gigabyte M34WQ 34 Inch IPS Ultrawide WQHD (3440 x 1440)) via a thunderbolt 3 cable.

I have my keyboard and mouse connected to the USB ports in my monitor.


After updating, my keyboard and mouse are no longer being detected on my MacBook.

Before updating, it was working fine.


I can't find anything online about this issue


Can anyone help?


thanks


[Re-Titled by Moderator]

MacBook Pro 16″, macOS 14.4

Posted on Mar 8, 2024 5:39 AM

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Posted on Mar 8, 2024 8:16 PM

I had the same issue with an LG monitor connected by USB3 -- the mouse plugged into the USB hub on the monitor didn't work after the 14.4 upgrade.


Rebooting, reconnecting wires, etc, didn't help.


However, this worked:


  1. System Settings->Privacy&Security->Allow accessories to connect->Ask every time
  2. Turn off monitor (at the wall is best) and disconnect it
  3. Reboot
  4. Reconnect the monitor then turn it on.


At this point I got a popup asking if I agreed to the assessory and I answered yes. Since then the mouse works fine. Hopefully it will stay that way.

109 replies

Apr 9, 2024 12:18 PM in response to snowwwwwyx

Hi all!

I suspect this is related to my issue, where a USB-C connected display is dropped every few minutes, and then connected again within a few seconds. It seemed to work fine on 14.4.


I hypothesise that a quick fix for the issues discussed here, implemented by Apple, did something to 14.4.1 that makes USB do something bad periodically.


Using Console and filtering on USB, I see "setNominalSIgnallingFrequencies()" suddenly, followed by "hardware connection lost". This with absolutely no change of the physical connections.


This display works perfectly using HDMI via a cheap USB-C to HDMI hub, incidentally.

Tricky stuff to fault-find, for sure!

May 27, 2024 4:33 PM in response to snowwwwwyx

hi I have my MacBook Pro 2023 M2 Max updated to 14.5 and still didn't solve anything regarding the ports. It's frustrating, because it reads my external hardrive but it wouldn't read any dj controller or any extended hubs. Even if I put it on allow or ask for allow. I deleted the os then reinstall the os,

down grade the os updated it back again,

and still nothing seems to work! A lot of money spent on this laptop and i can't even use it to do my dj jobs. I never had this issue before Sonoma 14.4 came out I know my ports working just dose not connect to any dj controllers this is sad Apple.



Mar 13, 2024 4:03 AM in response to snowwwwwyx

Having the same issue, but with the 2020 11” iPad Pro with the USB-C port. After the 17.3 iPadOS update, the iPad will no longer charge. I went as far as buying a genuine Apple charger and cable from the Apple store - no change.


I can connect the iPad Pro to my MacBook Pro M1, which I HAVE NOT updated, and the iPad will charge plugged into the MacBook Pro.


Thanks for the heads up! I will not update to Sonoma 14.4. They definitely broke something!

Mar 13, 2024 11:04 AM in response to snowwwwwyx

I have a 1.5TB microSD card in a flush-mounted adapter always attached to my M3 Max MacBook Pro for extra storage. After the 14.4 update I got a message, "Drive ejected improperly," after the reboot. Since then the microSD card is not detected by the OS. The card works fine in a Caldigit TS4 reader.


The Apple diagnostic for my machine reports that the in-built SD card reader is working fine.

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After Sonoma 14.4 update USB hub not working on MacBook

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