Being told by Total Verizon that I need to throw away my new IPhone SE 3rd gen phone cuz I put the SIM card in from a IPhone 6 and that caused internal damage and the phone is now useless. Does that sound right?
iPad, iPadOS 16
If you forces a SIM that was the wrong size into it, or put it in incorrectly, it’s conceivable that it may have done physical damage. If that’s the case, you don’t need to ‘throw it away’. What you need to do in that case is Make an appointment at the Genius Bar of your local Apple Store and get it replaced.
If you forces a SIM that was the wrong size into it, or put it in incorrectly, it’s conceivable that it may have done physical damage. If that’s the case, you don’t need to ‘throw it away’. What you need to do in that case is Make an appointment at the Genius Bar of your local Apple Store and get it replaced.
The SIM card used in an iPhone SE 3rd generation is the exact same size SIM card which Apple used in iPhone 6. They both use Nano-Sim and honestly, if the SIM from your iPhone 6 was by some odd chance the wrong size (which it is not), it wouldn't fit in the SIM Tray, so it could not damage your iPhone to begin with. Verizon is not being truthful with you at all on this.
Here is a link from Apple which confirms the SIM card for your SE and iPhone 6 --> Learn which size SIM card your iPhone or iPad uses - Apple Support
Verizon is lying. Period.
When I went from an iPhone 6s to an SE 3rd gen iPhone, I simply moved the SIM card from one to the other.
Then only way I could think a person could damage a phone from such a swap is putting the SIM card in with the wrong orientation. But even that isn't easy to do as the SIM will only fit correctly in the SIM tray one way.
We, just users like you, cannot diagnose that kind of issue remotely, sorry.
I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.
Regards
Giulio
(*) You can do it:
Never attribute to malice what can easily be explained by incompetence, or in this case, ignorance.
It’s entirely possible, if not probable, that the staff at the Verizon store don’t know what they are talking about.
Thank you your input is very appreciated.
My pleasure
No argument from me. 🙂
Thank you for all for your input it is greatly appreciated
iPhone damaged due to using wrong sim
