You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

WhatsApp pics are appearing duplicated on Photos on iPhone

On my iPhone my WhatsApp is set to automatically save the photos I receive on Photos. For me this was working just fine, but a couple of days ago Photos started to save each photo twice. This means that now, if I receive one photo via WhatsApp and then I go to Photos, the same pic appears duplicated.

I've been searching settings on my phone to try to fix this with no luck, I've been looking for it also through the internet but I cannot find the solution. I also tried turning off the "save in Photos" setting, then turning off my phone and then turning "save in Photos" back on but didn't work either.

I'll appreciate any help you can give me.

Thank you! 🔆

iPhone X, iOS 16

Posted on Mar 8, 2024 9:10 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 9, 2024 7:16 AM

I thought it was my phone! Seems most of them have same issue! Doubling WhatsApp photos in the gallery! 🤦🏻‍♂️🤦🏻‍♂️🤦🏻‍♂️

any solutions?? Please

757 replies

Mar 12, 2024 9:51 AM in response to alfaiz100

You guys, all you need is to update the whatsapp and problem is settle. I've tried to download any picture before the update and yet it shows duplicate photos or video. But right after I update the version of whatsapp and give it a try with photos or videos download, it already back to normal that only 1 photos/video is downloaded

Mar 12, 2024 1:10 PM in response to ursula274

Hey guys,


I am unable to solve this problem from the WhatsApp end but here is a temporary solution. Instead of deleting the duplicates individually, you can use the following method to delete (or merge) duplicates at once (copied from Delete photos on your iPhone or iPad - Apple Support )


Delete duplicate photos and videos

  1. In the Photos app, tap Albums.
  2. Tap the Duplicates album under Utilities.
  3. Tap Merge to combine the duplicates.
  4. Tap Merge [Number] Items to confirm.

When you merge duplicate photos, your phone combines the highest image quality and relevant data to keep one photo in your library. The other duplicate photos move to your Recently Deleted album.

The Duplicates album is available on iOS 16, iPadOS 16.1, and later. The duplicates detection process happens automatically and may take some time.


Hope it helps!


WhatsApp pics are appearing duplicated on Photos on iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.