broken screen cannot enter passcode to open phone

Cracked screen. Can put some numbers in on the right side of the screen, but phone cannot sense numbers being pressed on the left side of the screen. How to remotely change passcode numbers so can unlock phone? Locked phone works on wifi only because a child uses it.


iPhone 7 Plus, iOS 15

Posted on Mar 8, 2024 1:11 PM

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Posted on Mar 8, 2024 1:14 PM

Realastica wrote:

Cracked screen. Can put some numbers in on the right side of the screen, but phone cannot sense numbers being pressed on the left side of the screen. How to remotely change passcode numbers so can unlock phone? Locked phone works on wifi only because a child uses it.

Sorry can't be done. You'll need to wipe the phone If you forgot your iPhone passcode, use your Mac or PC to reset it - Apple Support or get the screen fixed.

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Question marked as Top-ranking reply

Mar 8, 2024 1:14 PM in response to Realastica

Realastica wrote:

Cracked screen. Can put some numbers in on the right side of the screen, but phone cannot sense numbers being pressed on the left side of the screen. How to remotely change passcode numbers so can unlock phone? Locked phone works on wifi only because a child uses it.

Sorry can't be done. You'll need to wipe the phone If you forgot your iPhone passcode, use your Mac or PC to reset it - Apple Support or get the screen fixed.

Mar 8, 2024 1:20 PM in response to Realastica

How to remotely change passcode numbers so can unlock phone?


Not possible.....even if the phone was working normally.


The screen will need to be replaced, a process which will erase the phone, so hopefully you have a current backup of the phone.


You can find a list of authorized service shops in your area using this link: Find Locations


Repairs will run approximately $169 (U.S.)



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broken screen cannot enter passcode to open phone

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