Proxy exists but is not showing that it does in available media representations bar or in clips library.

Hey there!

I transcoded my 4k footage to proxy (pro res 50%) in FCPx, but when I change the view to proxy only it still shows the original files in the available media representations (as a green dot) but no proxy version. The proxy files show in finder, and do exist, but it's as if FCP is not recognizing that they're there at all when I want to playback or edit. It weird because changing the view does not get rid of the original media like it should- photos below showing that I'm in proxy only view and that original files are the only things showing in available media. No dots to show proxy even exists. Also, if I go to transcode again it's not allowing me to because it says it's already done. Anyone that knows what's going on? Also, can I import the proxy files and work off of those? So confused and this process took hours to transcode.


Earlier Mac models

Posted on Mar 9, 2024 10:53 AM

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Posted on Mar 9, 2024 1:18 PM

Simplest thing to try first is resetting FCP prefs. Hold Option and Command while launching FCP and choose Delete Preferences. It will open the default Untitled library. Re-open the library you were working on, set the Preferences back to the way you like (disable background rendering, reset Import to Leave Files in Place, etc.) and see if the issue has been resolved.


Where is the library stored and what is the disk format? ProApps require either macOS Extended for spinning drives or APFS for SSDs. Format storage devices for Final Cut Pro, Motion, and Compressor - Apple Support

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Mar 9, 2024 1:18 PM in response to pmvonbank

Simplest thing to try first is resetting FCP prefs. Hold Option and Command while launching FCP and choose Delete Preferences. It will open the default Untitled library. Re-open the library you were working on, set the Preferences back to the way you like (disable background rendering, reset Import to Leave Files in Place, etc.) and see if the issue has been resolved.


Where is the library stored and what is the disk format? ProApps require either macOS Extended for spinning drives or APFS for SSDs. Format storage devices for Final Cut Pro, Motion, and Compressor - Apple Support

Mar 9, 2024 11:04 AM in response to pmvonbank

When you switch to proxy only you seem to still have a video display in the Viewer. That would mean you’re using a proxy file. If you didn’t it would showing the missing media warning. The problem seems to be that the inspector isn’t displaying what’s available rather than not using proxies.


When you look at the browser clip, is that also showing only an original representation?


What recorded the original media?

Mar 9, 2024 1:32 PM in response to pmvonbank

If you view the inspector for the library itself, what does it show? Only Original? Post a screenshot.


Screenshots with command+shift+4 might be easier than camera pics unless the edit machine is network restricted.


As a simple test I would create a new library, import one of the clips and manually right-click it in the browser to create a proxy and see if that works.

Mar 10, 2024 5:28 AM in response to terryb

As a simple test I would create a new library, import one of the clips and manually right-click it in the browser to create a proxy and see if that works.

pmvonbank wrote:

tried a new text library and copied files and it still didn’t work.

--

I would like the OP to do the test suggested by terryb.

The OP seems to have tried copying the contents to a text library (what is a text library?😅), but I'm curious whether reading the media from the beginning instead of copying would produce the same result.

Mar 10, 2024 8:03 AM in response to pmvonbank



Yes, I can reproduce this. I see the same problem on some PR4x4 HDR media on a similar system. It shows only original in the inspector, though there are both proxy and original files. It also reproduces on the current system and FCP. It's only on some files. I can't tell though what I'm actually seeing in the Viewer when I switch between proxy and original. I can't see a real difference between the existing and the original. I can't see the difference in the Finder either, except that one file is much smaller.


If I import the proxy I can see the difference between the two on some herring bone pattern. It's not switching to proxy.


You should report the problem to feedback.

Mar 10, 2024 11:18 AM in response to LocaAlicia

By comparing the file that's displayed in the Viewer with the original and the generated proxy file, I believe the OP is correct that the system is still using the original file even when the system is switched it use proxy only. There is definitely a proxy file that's available. If I remove the proxy and switch to proxy it still shows the original file. If I select reveal proxy (after the proxy has been removed) it goes to the original file. That shouldn't happen. If there's no proxy available I should get a missing media warning.

Mar 9, 2024 11:18 AM in response to Tom Wolsky

Hey there,

Thanks for the quick response!


Yes, in the browser it's only showing the original representation during playback and is running awful. When I playback the proxy clips from finder as a quick time they're totally fine and run smooth. We captured on an Arri in anamorphic.


It's like FCP doesn't see that there are proxy's to edit off of. Like I mentioned before, in the Available Media Representations it only shows Original (Apple Pro Res 4444), but nothing for proxy.


So confused.

Mar 9, 2024 11:56 AM in response to Tom Wolsky

When I switch to proxy only I still see the original 4444 files in the viewer and they play back as such. No error message on any of the view windows (Optimized/Original, Proxy Preferred, or Proxy Only).


The media is 24fps (we have some 48 fps as well) 3840x1920. OS 12.7.4, MacBook Pro (Retina, 15-inch, Mid 2015), FCP 10.6.8, editing the entire project off of a 2T SSD drive.

Mar 10, 2024 10:36 AM in response to Tom Wolsky

I tried it on a 2019 MBP with Monterey 12.7.4 with 10.6.8 and on a 2021 MBP with Sonoma 14.4 and 10.7.1. The same behavior shows in both.

Thank you for your valuable test. This seems to be a bug that only occurs on certain systems and versions.

Switch the viewer to "Proxy only" →Select a clip on the timeline →Isn't "Proxy" displayed in the inspector like in the OP? If “Proxy” is not displayed, you cannot determine whether you are actually editing a proxy. What do you think Tom?


Unfortunately I can't sent the media I'm using. It's not mine to distribute.

Understood.

Mar 10, 2024 12:59 PM in response to Tom Wolsky

If I select reveal proxy (after the proxy has been removed) it goes to the original file.

Delete proxy →Display only proxy →Display original media on timeline! OMG! I now understand why "Proxy" is not displayed in the inspector. It's very strange.

If there's no proxy available I should get a missing media warning.

Yes, normally it should be.

--

"clip_A" has proxy


After removing the proxy for "clip_A"

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Proxy exists but is not showing that it does in available media representations bar or in clips library.

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