I can't update my software, download or install any app.

I can't update my software to the latest version, because of this I can't download any apps or installed anything. I use the early 2015 MacBook Air, macOS Sierra version 10.12.6. Please I need help

MacBook Air 13″, 10.12

Posted on Mar 9, 2024 6:35 PM

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Question marked as Top-ranking reply

Posted on Mar 9, 2024 8:54 PM

An Early 2015 MacBook Air can upgrade as far as Monterey, but no further. Monterey is still one of "the most recent three" major versions of macOS – for now. (That's likely to change this fall.)


32-bit applications won't work on Catalina or later (including Monterey). Check whether you have any that you rely upon, and figure out what to do about them before upgrading.


I would suggest making a bootable backup of your current system on an external drive. Then use the App Store link in How to download and install macOS - Apple Support to get and run the Monterey installer.


I am assuming that you have not installed an internal third-party SSD such as the ones that OWC sells. From what I have read in other threads, when you install Monterey, it tries to update your firmware. If your Mac does not already have the firmware update, and it has a non-Apple internal SSD, the firmware update fails, and the Monterey update fails, too. Once you've installed Monterey anywhere (even on an external drive), the firmware is in place – and you can then reportedly replace the internal Apple SSD and successfully install Monterey on an internal third-party SSD.

7 replies
Question marked as Top-ranking reply

Mar 9, 2024 8:54 PM in response to akosua69

An Early 2015 MacBook Air can upgrade as far as Monterey, but no further. Monterey is still one of "the most recent three" major versions of macOS – for now. (That's likely to change this fall.)


32-bit applications won't work on Catalina or later (including Monterey). Check whether you have any that you rely upon, and figure out what to do about them before upgrading.


I would suggest making a bootable backup of your current system on an external drive. Then use the App Store link in How to download and install macOS - Apple Support to get and run the Monterey installer.


I am assuming that you have not installed an internal third-party SSD such as the ones that OWC sells. From what I have read in other threads, when you install Monterey, it tries to update your firmware. If your Mac does not already have the firmware update, and it has a non-Apple internal SSD, the firmware update fails, and the Monterey update fails, too. Once you've installed Monterey anywhere (even on an external drive), the firmware is in place – and you can then reportedly replace the internal Apple SSD and successfully install Monterey on an internal third-party SSD.

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I can't update my software, download or install any app.

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