HomePod not responding after updating to OS 17.4

After installing os 17.4 one of my HomePods is not responding. Home app shows it not responding and it’s not showing anything on its display.

I ungrouped the HomePods and deleted the faulty one from Home app. Also updated iPhone and Apple TV and tried to manually restore it by unplugging it for a minute then plugging it back and touching its display after ten seconds and nothing happens. It is totally dead, does someone has the same issue?

[Re-Titled by Moderator]

HomePod, 17

Posted on Mar 10, 2024 4:50 PM

Best reply

Rodvazmir

Level 1

14 points

Posted on Mar 15, 2024 4:37 PM

Mines also died… 1st Gen now obsolete by Apple… with no remorse or compensation as if this products costs $10 bucks.

If I can’t sort it out I’ll be putting them on fire @4k and post it on social media… Apple is getting me so mad this last days… iPhone, Apple Watch, Apple TV (& controller), Apple Car & Bluetooth have a LOT of errors, malfunctions, etc. This trademark is becoming a waste. Might change everything to Alexa/Amazon/Bose related (also phone).

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21 replies

May 8, 2024 11:01 AM in response to bitTorres

I think the HomePods maybe downloading the wrong firmware … I have four OG HomePods and three minis … after updating to 17.4 one OG is now totally unresponsive, two OG’s are fine and one OG is stuck configuring … two of the minis are fine and one mini is stuck configuring. The two stuck configuring are both showing the software as tvOS 17.4 whereas all of the HomePods that are fine are all showing OS 17.4 … anyone else notice the same thing? Does anyone know how to force a roll back and correct update … I’d like to try and save the two configuring HomePods if possible!

Mar 13, 2024 1:08 AM in response to Makerdog

hi mate. Silly I know, try leaving plugged in and ready. I would expect it to recover shortly. Installing will take forever!

no luck. Try Apple support peoples.

gamer82

Level 1

14 points

Mar 14, 2024 2:26 PM in response to very_mobile

same here an gues its out of warranty. wont turn on , cant reset it doesnt even recogbnise when plugged into mac . totally screwed the joys lets ee what apple will say. tough luck no doubt

Vancouver22

Level 8

36,306 points

Mar 14, 2024 11:42 PM in response to gamer82

Plugged into Mac? Are you saying a mini was bricked by the update? Only a mini can physically plug into a Mac.

ergomo

Level 1

6 points

Mar 16, 2024 5:14 PM in response to Makerdog

My first Feb HomePods aso can’t be used after 17.4 update

May 17, 2024 7:22 PM in response to bitTorres

I am there as well. This is a recall and replacement in my opinion. Even if I just wanted to airplay my phone and use it as a speaker I can’t.

Very disappointed

HomePod not responding after updating to OS 17.4