I am unable to locate or access a purchase made in the App Store
I made a payment of 19.53$ for Youtube Premium on march 6. They don’t give me the access to the premium feature so I was going to ask for a refund. Apple don’t even let me do it, the purchase not even showing in my purchase history. This is not first time they did that either. I have the receipt of the purchase in my e-mail, and the payment showing in my bank account. Can’t believe they stole 20 dollars like they weren’t a billion dollars company. What a shame!
Here my receipts
and here my purchase history
[Re-Titled by Moderator]
iPhone 13 Pro Max, iOS 17