Incoming email going straight into Junk folder

For the pst couple of weeks incoming email from a particular contact is going straight into the Junk folder without me seeing it, Sonoma 14.2.1 OS.

I would like to know how to rectify this.

Thank you.

MacBook Air 13″, macOS 14.2

Posted on Mar 10, 2024 10:38 PM

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Question marked as Top-ranking reply

Posted on Mar 11, 2024 9:16 AM

In Mac Mail, go to your Junk email folder. Select an email that was erroneously marked as Junk. On the top toolbar there should be an icon that says "Not Junk". That should "teach" your Mac to start putting future emails from that sender into your Inbox, not your Junk folder.

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Incoming email going straight into Junk folder

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