I purchased the Pro Apps Bundle when i got a new laptop, unfortunately it was faulty and they had to refund me.
The apple store employees told me i’d still be able to to access the apps since they would not be taking that part to refund.
I can’t access the apps and it wants me to repurchase them, what do i do now?
MacBook Pro (M3 Pro, 2023)
It's possible you hadn't didn't go through the acceptance process.
Accept preinstalled Pro Apps on your new Mac - Apple Support
Did you do this? If you did it should be there in purchased. You'll need to contact Apple in either case, because it should be listed.
It's possible you hadn't didn't go through the acceptance process.
Accept preinstalled Pro Apps on your new Mac - Apple Support
Did you do this? If you did it should be there in purchased. You'll need to contact Apple in either case, because it should be listed.
The apps came preinstalled?
Don’t go to the FCP page. Click the bottom in the lower left of the App Store for your account. Find the apps in your Purchased page and download from there.
Sorry, they've refunded you, and you still expect to have access to the applications, without paying for them?
This does not sound right...
as i said, they refunded the computer not the apps bundle.
unfortunately they don’t show up on there :/
when i did that it only gave me imovie and the other basic ones, i guess ill be making a trip back to the apple store for a 4th week in a row
When did you do that? When you first received the computer with the software on it?
Pro Apps Bundle Issues
