Endless spinning circle trying to get into Apple TV app on Roku express.

Been subscribing two weeks, subscription shows as active. It worked briefly but ever since it doesn't show me as logged in. So I enter username and password, and get spinning circle. Uninstalled, and tried again, and now endless spinning circle even before I get to enter username and password. Other apps working fine. Roku Express is less than 1 year old. Any ideas? Thanks.

3941X

Posted on Mar 12, 2024 4:05 AM

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Question marked as Top-ranking reply

Posted on Mar 12, 2024 10:53 AM

Roku

Another user (mygreensocks) suggested this procedure from Roku Support staff, which reportedly helped several users.

  1. Remove the Apple TV app,
  2. Shut off and unplug the TV (or streaming device),
  3. Wait 30 seconds,
  4. Plug the TV (or streaming device) back in,
  5. Reload the Apple TV app.


Else try the Network Connection Reset, as mentioned by user Jarieta.

  1. Roku: Home﹥Settings﹥System﹥Advanced System Settings﹥Network Connection Reset


If the issue persists after that, then please contact the Apple Support staff for further assistance.

2 replies
Question marked as Top-ranking reply

Mar 12, 2024 10:53 AM in response to philiclese

Roku

Another user (mygreensocks) suggested this procedure from Roku Support staff, which reportedly helped several users.

  1. Remove the Apple TV app,
  2. Shut off and unplug the TV (or streaming device),
  3. Wait 30 seconds,
  4. Plug the TV (or streaming device) back in,
  5. Reload the Apple TV app.


Else try the Network Connection Reset, as mentioned by user Jarieta.

  1. Roku: Home﹥Settings﹥System﹥Advanced System Settings﹥Network Connection Reset


If the issue persists after that, then please contact the Apple Support staff for further assistance.

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Endless spinning circle trying to get into Apple TV app on Roku express.

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