After the new Mac OS update the touchID button wont lock the laptop.

After the new Mac OS update the touchID button wont lock the laptop, but if we restart it again it works for sometime again the button press wont do anything

MacBook Pro 14″, macOS 14.4

Posted on Mar 13, 2024 2:11 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 13, 2024 11:10 AM

PradeepKpv wrote:

After the new Mac OS update the touchID button wont lock the laptop, but if we restart it again it works for sometime again the button press wont do anything


Touch ID does not lock...it will however unlock. Maybe you can say more.


If Touch ID isn't working on your Mac

If Touch ID isn't working on your Mac - Apple Support



There are a few instances where Touch ID will not be accepted by macOS:


• If you restarted your Mac, or if you're not logged into your user account.

• If you have not unlocked your Mac for 48 hours.

• If you are trying to unlock Security & Privacy

• If you are trying to unlock Users & Groups Settings (when FileVault is on)

• If 5 wrong fingerprint attempts


3 replies
Question marked as Top-ranking reply

Mar 13, 2024 11:10 AM in response to PradeepKpv

PradeepKpv wrote:

After the new Mac OS update the touchID button wont lock the laptop, but if we restart it again it works for sometime again the button press wont do anything


Touch ID does not lock...it will however unlock. Maybe you can say more.


If Touch ID isn't working on your Mac

If Touch ID isn't working on your Mac - Apple Support



There are a few instances where Touch ID will not be accepted by macOS:


• If you restarted your Mac, or if you're not logged into your user account.

• If you have not unlocked your Mac for 48 hours.

• If you are trying to unlock Security & Privacy

• If you are trying to unlock Users & Groups Settings (when FileVault is on)

• If 5 wrong fingerprint attempts


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

After the new Mac OS update the touchID button wont lock the laptop.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.