MacBook Pro not turning off

cleo173 wrote:

I am trying to migrate my old MacBook Pro to my new MacBook Air. In doing this process, my old MacBook Pro has frozen on the migration assistant page "how do you want to transfer your information." It has a spinning mouse and has had overnight now, I let the computer go flat overnight hoping that may force a reset. I have also tried the command-control-off button key combination hundreds of times but nothing will turn the computer off. Prior to trying to do this there was nothing wrong with my old computer, just a crappy battery.

You can always force quit a shutdown by holding the power button/TouchID for ~6-10 sec.

Force Shut down your Mac.

Log out, sleep, wake, restart or shut down your Mac

Shut down or restart your Mac - Apple Support

You should be able to turn it off by holding down the power button until it shuts down.