App Will Damage Your Computer Pop-Up

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Level 1

4 points

App Will Damage Your Computer Pop-Up

Hello, my computer gave me a notification saying I needed to free up some space. I deleted some large files and it was still acting funny, so I restarted it after a few minutes. When it started back up, this pop up message started appearing that "ThemeHospital1997" will damage my computer and I should move it to the trash. It keeps popping up about every 5 seconds, and it is a highly inconvenient thing considering I am a college student trying to do my online schoolwork. Please comment with what file I need to delete in order to get this to go away. I followed instructions from a thread that already exists so someone can help me with which ones i need to delete. DOC-250007882 This is the other thread I followed to get to these folders i am attaching images of.

MacBook Air 13″, macOS 12.6

Posted on Mar 14, 2024 10:01 AM

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Answer 1

John Galt

Level 10

142,692 points

Jun 21, 2024 12:27 AM in response to ABenson11

First, start your Mac in "Safe Mode": How to use safe mode on your Mac - Apple Support. Starting in Safe Mode takes longer than usual so let it finish.

While in that mode, drag all the files in those three folders to the Trash except those with the following in their names:

Adobe

Microsoft

Zoom

Then, restart your Mac normally and confirm the alert messages cease to appear.

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Answer 2

Mac Jim ID

Level 6

12,915 points

Mar 14, 2024 10:08 AM in response to Patti30120

You are missing one of the LaunchAgents folders. The screen shot shows the LaunchAgents folders from the same location. Don't forget the "~" in front of the other one:

/Library/LaunchAgents

~/Library/LaunchAgents

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Answer 3

Jun 20, 2024 8:37 PM in response to Mac Jim ID

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Answer 4

Jun 20, 2024 9:00 PM in response to ABenson11

Here is my third screen shot--other 2 are connected to this thread. I am getting the same message that an app will damage my computer. I'd love some advice! Thanks

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Answer 5

Patti30120 Author

Level 1

4 points

Mar 14, 2024 10:24 AM in response to Mac Jim ID

When I try to open the one with the "~" it just takes me to the one without it. I know I typed everything correctly, I am not sure why it won't open that one.

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Answer 6

Mac Jim ID

Level 6

12,915 points

Mar 14, 2024 10:37 AM in response to Patti30120

Just try copy and pasting each line at Finder > Go > Go to Folder. I'm not sure which one is missing from the screenshot.

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App Will Damage Your Computer Pop-Up

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