MacBook Pro keyboard not working
MacBook Pro keyboard stopped working. The tracking pad works and an external keyboard will work…. Help!
MacBook Pro 13″, macOS 13.2
MacBook Pro keyboard stopped working. The tracking pad works and an external keyboard will work…. Help!
MacBook Pro 13″, macOS 13.2
First, let’s see if this issue happens in Safe Mode:
If the issue doesn't continue in safe mode:
Leave safe mode by restarting your Mac normally, then try to reproduce the issue.
If the issue doesn't return, it might have been resolved by the other things that safe mode did at startup, such as checking your disk and clearing caches.
If that didn’t work, let’s see if you qualify for Keyboard Service Program for MacBook, MacBook Air, and MacBook Pro.
The last resort:
You are facing some sort of internal failure.
Get expert service and support at the Genius Bar.
Click ▶︎ Start a Service Request. ⚛️
Need more help?
Click ▶︎ Check Repair Status. 🔧
Hi! I recommend arranging an appointment at the Genius Bar at an Apple Store or speaking to an Apple authorised service provider: Genius Bar Reservation and Apple Support Options - Apple
MacBook Pro keyboard not working