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How to fix when Mac Studio internal drive storage is full

This is a mac studio running Ventura 13.6.3, M1 max chip, and 2TB internal SSD. This has been an ongoing problem for months now, and has not changed with system updates. I do video editing so I go through a lot of very large files. Today I deleted all the files from a previous project, about 1.3 TB of data. I emptied the bin, and there was no change in my mac HD available space. I went to setting-general-storage and it still showed documents taking up most of the drive. While sitting there scratching my head, the documents file dropped in size only to be replaced by system data of the same size. It's moving the deleted files into system data for some reason and still occupying my drive space. If I reboot or wait a couple hours it will usually work itself out, but that's not exactly convenient for my work flow. How can I get this thing to let me delete the files immediately?


I should mention that I've tried relaunching finder and doing a first aid on the drive. No help there. Also, today even after rebooting there is still no room. There's a huge system data file that I can't do anything about.


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Mac Studio

Posted on Mar 15, 2024 4:18 AM

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16 replies

Mar 18, 2024 1:01 PM in response to jrlogan1

Most likely the "deleted" files are still on the drive in a hidden APFS backup snapshot. Until the APFS snapshot backup is transferred to the backup drive, the APFS snapshot will remain. It may even remain until the next backup snapshot is made before it will be deleted. Eventually the APFS snapshot will be automatically deleted along with the backup copy of the 1.3TB of data you just deleted.


With some backup apps, you can configure snapshot behavior. I have no idea what options are available if using Time Machine.


You can view APFS snapshots by using the instructions in this Apple article:

View APFS snapshots in Disk Utility on Mac - Apple Support


Make sure to have selected the "Data" volume on the left pane of Disk Utility first so that the "Show APFS Snapshots" option becomes available on the Disk Utility View menu on the menu bar.


I would not delete the APFS snapshot unless you are certain its contents have already been fully transferred to the backup drive.


Mar 21, 2024 5:03 AM in response to jrlogan1

Update. It took until the next day for my drive to have the 1.3TB of additional space available, so for now I don't have a problem. Obviously, this is unacceptable for my work flow, and this has been a recurring problem in the past but only when I'm changing to a different project and need to delete/add lots of video files. I think we've narrowed it down that it is likely due to Time Machine running in the background, and I will confirm this next time it happens using the disk inventory X app. But I've also configured time machine to exclude my raw video folders from the backup, so the problem may be solved. I will post another update when I learn more.

Mar 20, 2024 4:59 PM in response to HWTech

<< The behavior the OP described sure sounds like the system adjusting the storage numbers from data to snapshot (system). >>


I agree.


But the approved method for releasing Time machine snapshots is to let your Time machine backup process RUN, and it's been days now.


This article suggest that Disk Utility can see and list snapshots for you. (Ventura and later).


choose View > Show APFS Snapshots.

Select a Volume


View APFS snapshots in Disk Utility on Mac - Apple Support


it also suggests you may be able to select and delete one, but I remain skeptical of time machine items of any kind.

.

Mar 20, 2024 8:13 PM in response to Grant Bennet-Alder

Grant Bennet-Alder wrote:

But the approved method for releasing Time machine snapshots is to let your Time machine backup process RUN, and it's been days now.

Main thing is to confirm this is the problem.


it also suggests you may be able to select and delete one, but I remain skeptical of time machine items of any kind..

I definitely do not like the idea of deleting TM snapshots without knowing if they have already been transferred to external media. Is there any way to confirm this? Does TM have any logs of its activity to confirm a successful transfer? I don't use TM, neither does my organization.


And are there any TM settings to retain snapshots on the local drive? I have heard other backup apps do have options for configuring snapshot retention.


I doubt deleting a local TM snapshot will hurt TM itself unless the data within the snapshot has only been partially transferred. I would be concerned about losing a backup of other modified documents within that snapshot(s) which may be important if they have not yet been transferred to the external drive. However, if the TM snapshot still has not been automatically deleted, then something is going on with the backups.


While writing this, I wonder if the OP should boot into Safe Mode and let the Mac sit there for a while to see if the backups are transferred and the TM snapshots are automatically deleted. Maybe even a simple reboot would even be enough.


Mar 16, 2024 2:11 PM in response to Grant Bennet-Alder

I think we are a bit off on a tangent. I don't need to find out ways to free up more drive space, I need the operating system to function properly. I have a 2TB drive, and I had a folder full of video files that was 1.3TB in size. When I move that file to the trash and then empty the trash, I expect my drive to now have an additional 1.3TB of available space. Isn't that the expected behavior? Why is my drive not recognizing that I just deleted files and freeing up that space?


That said, I've downloaded DiskInventoryX as your article suggested and I will try it next time this occurs. Maybe that will give me a work around, but it seems such a basic thing that I shouldn't need a third party app to delete some darn files! ;-)

Mar 16, 2024 4:11 PM in response to jrlogan1

<< I need the operating system to function properly. >>


That would certainly be nice, but I know of no magic buttons that can be pushed to make that happen. MacOS is the product of hundreds of thousands of person-years of effort to create it, and its internal complexity can be daunting.


Instead, I just reach for whatever handles I can reach. Identifying what file or files are hogging all your extra space seems like it could lead to a solution to your issues.

Mar 19, 2024 7:26 AM in response to jrlogan1

the root cause is that you do not have your Time machine DRIVE connected, so Time machine builds a LOCAL snapshot of files to be backed up, and waits until you connect the drive to unload that snapshot onto the backup drive.


When you come along and say delete dozens of files, your space may be not immediately returned because 'copies' of dozens of files are included in the snapshot, still waiting to be saved to disk.


adjusting the exclude list may provide long term improvement, but may not provide immediate relief.


Connecting your drive more often and letting Time machine run will releve this sort of constipation more quickly.

Mar 20, 2024 4:25 PM in response to Grant Bennet-Alder

Grant Bennet-Alder wrote:

then the idea that these files remain in snapshot files is not very credible.

Readers look forward to you running any one of the suggested Utilities that can IDENTIFY, but do not actively DELETE the largest files.

If the 1.3TB still has not been released, I would still first check to see if there are any outstanding APFS snapshots still remaining from the day the OP was deleting the 1.3TB of data (and earlier). The behavior the OP described sure sounds like the system adjusting the storage numbers from data to snapshot (system). I've seen some posts on this forum where a person had several TM snapshots. It is possible TM may be a bit slow on its maintenance or has gotten stuck even though the backup drive is always connected.


APFS snapshots won't show up in the storage apps.

May 2, 2024 3:34 PM in response to HWTech

So it's been awhile, my drive is full again, and I'm still having issues. I've deleted probably 500 GB of files with no response from the drive. I configured my time machine to specifically exclude the folder that I am putting these files in, but that didn't seem to make any difference. I checked again the time machine settings to confirm that the folder is indeed excluded from being backed up.


Detailed explanation: I deleted the files from my 2TB drive and emptied the trash while looking at the 'get info' window on the mac HD. No change in availability. I opened disk utility and viewed APFS snapshots, but I'm not exactly sure what to do with that info. There's a whole list of snapshots every hour. At 4PM there was one with a Tidemark of 1.72TB and a size of 3.1GB. At 5PM tidemark 1.95TB and size 634GB, and that's around the time I started deleting files. At 6PM tidemark 2TB, size 634 GB. I was just starting to run disk inventory X, but I noticed that the time machine backup was almost done and when it completed my drive suddenly had the additional space, which was just about 634GB.


So, it seems when this happens I can force time machine backup to run and wait. But why should I need to? It seems to me that if I have excluded my video file folders from the backup, then it shouldn't care if I delete them and immediately free up the drive space. If I delete files off of my external hard drives they have the space immediately.


One more thing I should mention. I have excluded the folder 'current projects' from Time machine in settings-general-time machine-options-exclude from backups. Within the folder 'current projects' there are additional folders of each project, ie: 'vid project 1', 'vid project 2', etc. Surely if I exclude the video projects folder, that will include any additional folders that are nested within it?

How to fix when Mac Studio internal drive storage is full

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