How do I get rid of VPN - websites think I’m outside my actual location

I tried to access a website I’ve used before many times with no problems but it says I’m outside my country of residence on a VPN address but going to settings and VPN it says I’m not on a VPN - what can I do? Also Find my phone is greyed out as is my my ICloud ID - have I been hacked? Afraid I’m not very tech savvy so layman’s terms please

iPad Pro (3rd generation)

Posted on Mar 15, 2024 4:47 AM

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Posted on Mar 15, 2024 5:06 AM

Are you using any kind of security App with your iPad - such as Norton or McAfee? If so, these may be the cause of difficulties. These Apps install a VPN profile (and suppress the VPN icon) on your device - and route your internet traffic via an external network proxy which may be in an entirely different region or country.


Given the iPadOS system security architecture, these security Apps offer little (if any) useful benefit - and often cause more issues than they resolve. If such an App is installed on your iPad, either disable or remove the App from your iPad - then perform a restart of the iPad.

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Question marked as Top-ranking reply

Mar 15, 2024 5:06 AM in response to Stumbling-on

Are you using any kind of security App with your iPad - such as Norton or McAfee? If so, these may be the cause of difficulties. These Apps install a VPN profile (and suppress the VPN icon) on your device - and route your internet traffic via an external network proxy which may be in an entirely different region or country.


Given the iPadOS system security architecture, these security Apps offer little (if any) useful benefit - and often cause more issues than they resolve. If such an App is installed on your iPad, either disable or remove the App from your iPad - then perform a restart of the iPad.

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How do I get rid of VPN - websites think I’m outside my actual location

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