New Pages Update Will not Open

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Level 1

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New Pages Update Will not Open

I updated my MacBook to the newer software (Sonoma 14.4). At the same time I also went through and updated my apps. I use the "Pages" app a lot for work and today it will no longer open after the newest update from the App Store. I cannot get past this first introduction box - I get the spinning rainbow wheel. I ran a program to ensure my computer is running well (Ram space, Cache space, etc). Only program running or trying to run is the Pages app. Still does not function no more. My computer is not slow and works well.

Alternatively I have restarted my MacBook AND reinstalled the Pages app. I continue to then have to "force close" the app as it is "not responding". I wish I wouldn't have updated it now as I cannot get it to open :( Any other suggestions?? Attaching a picture of the black introduction box that will not let me click continue due to spinning wheel.

MacBook Pro 13″

Posted on Mar 16, 2024 2:01 PM

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Answer 1

Top-ranking reply

VikingOSX

Level 10

128,204 points

Mar 17, 2024 4:59 AM in response to carlene175

Press and hold the shift key when launching Pages after a reboot. Only do this if you have to force quit the application or it crashes. This prevents it from loading its last execution state and may get past what is causing it to hang. In the posted image, you should just click Continue as it will only appear once on first launch of Pages.

You should not install any anti-virus, so-called "cleaner apps", or any other third-party tool that attempts to "manage" the Mac as these have proven over the years to be disruptive to the operating system, and applications behavior.

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New Pages Update Will not Open

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