Stop Norton subscription renewal notice from hijacking my screen!

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Level 2

168 points

Stop Norton subscription renewal notice from hijacking my screen!

I unfortunately purchased a Norton 360 subscription. It has done absolutely nothing for me. But the worst part is the popup notices to renew that keep coming up. I now have 2 days left on my subscription and the message is permanently on my desktop. I tried contacting Norton a few months ago and they gave me an entire run around and ultimately changed nothing. (this company has created a terrible business model). I have looked all around the web and it seems like there is no clear and simple answer. It almost feels like someone or something (probably at Norton) removes, hides, and/or destroys anything or anyone that has an answer.

I am running a 2017 MacBook Pro; Ventura 13.6.3. Does anyone have an actual method to permanently remove these popups. And please, do not point me to Norton's website, their answers do not work and are a waste of time.

Thanks very much!

MacBook Pro 13″, macOS 10.13

Posted on Mar 16, 2024 6:20 PM

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Answer 1

Top-ranking reply

MacMikeInOK

Level 4

3,722 points

Mar 16, 2024 7:00 PM in response to rosindabow

So if you aren't going to use the Norton Uninstaller, you can boot in Safe Mode, then go to Applications and drag the Norton app to the trash. Empty the trash. Boot normally. See if the nag screen is gone.

You WILL have leftover bits and pieces from Norton, but you're adamant you won't use the Norton uninstaller, so that's the best you can do without deleting all of those leftovers manually.

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Answer 2

Mar 16, 2024 6:30 PM in response to rosindabow

The first step in resolving this is to uninstall Norton 360. Macs simply don't need anti virus programs, and they almost always create more issues than they portend to prevent. Please use Norton's uninstaller or their procedure to rid your Mac of everything...odds are simply dragging the app to the trash won't rid your Mac of everything.

This is how Norton says to uninstall it: Uninstall Norton Product

Next, this Apple Support article should help put an end to those nag notifications: Stop unwanted Notifications - Apple Community

Hope this helps.

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Answer 3

Mar 16, 2024 7:06 PM in response to rosindabow

You can either use the Norton removal tool, or can reinstall macOS and not migrate apps.

Manually removing the app is more work, more involved, and more risk.

And it’s very easy to miss pieces.

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Answer 4

rosindabow Author

Level 2

168 points

Mar 16, 2024 6:43 PM in response to MacMikeInOK

Thanks for getting back to me so quickly. I am going to look at the Apple article first. I simply do not trust anything Norton. I feel that if I use their uninstall program, they will stick something else on my computer to try to get me to return to using them at a later date. I will try the Apple link. Btw, this is the notice:

Thanks again.

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Answer 5

rosindabow Author

Level 2

168 points

Mar 16, 2024 6:48 PM in response to MacMikeInOK

So, I just checked the Apple thread. That does not help me. That specifically has to do with Safari. This notice is on my desktop with no browsers open, Not Safari, not Firefox, not Chrome. Every browser is off and that notice is still there.

I need some other ideas. Not going to use Norton uninstall.

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Answer 6

Mar 16, 2024 6:43 PM in response to rosindabow

I've not heard of that happening with anyone else who has uninstalled Norton, just FYI. For me, leaving it on your Mac is the larger risk.

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Stop Norton subscription renewal notice from hijacking my screen!

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