Gethrogod Author

Level 1

4 points

I am unable to get my new iPhone 15 to use 5g

I am unable to switch my network to 5g as it is stuck on LTE even its on 5g auto and with data roaming on

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iPhone 15, iOS 17

Posted on Mar 18, 2024 8:44 AM

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Top-ranking reply

Level 10

236,345 points

Posted on Mar 18, 2024 8:55 AM

Try a Force Restart on the iPhone. Force restart iPhone - Apple Support If that does not fix it, then check with your cellular provider to ensure your account is correctly provisioned for 5G and there are no outages in your area.

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2 replies

Top-ranking reply

Level 10

236,345 points

Mar 18, 2024 8:55 AM in response to Gethrogod

Try a Force Restart on the iPhone. Force restart iPhone - Apple Support If that does not fix it, then check with your cellular provider to ensure your account is correctly provisioned for 5G and there are no outages in your area.

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Mar 18, 2024 8:56 AM in response to Gethrogod

Contact your service provider. They need to provision a 5G esim, your plan needs to support 5G, and you need to be in an area where your provider offers 5G support.

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I am unable to get my new iPhone 15 to use 5g

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