The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.

You can continue to find trusted guidance and support on the official Apple Support site.

We want to thank the community members who have contributed their time and expertise to help others with their Apple products.

Gethrogod Author

Level 1

4 points

I am unable to get my new iPhone 15 to use 5g

I am unable to switch my network to 5g as it is stuck on LTE even its on 5g auto and with data roaming on

[Re-Titled by Moderator]

iPhone 15, iOS 17

Posted on Mar 18, 2024 8:44 AM

Top-ranking reply

ChrisJ4203

Level 10

239,187 points

Posted on Mar 18, 2024 8:55 AM

Try a Force Restart on the iPhone. Force restart iPhone - Apple Support If that does not fix it, then check with your cellular provider to ensure your account is correctly provisioned for 5G and there are no outages in your area.

View in context

I am unable to get my new iPhone 15 to use 5g

Similar questions