The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.

You can continue to find trusted guidance and support on the official Apple Support site.

We want to thank the community members who have contributed their time and expertise to help others with their Apple products.

jbeliveau Author

Level 1

15 points

I only see LTE on my iPhone 14 Pro Max, I don't get 5G

I changed carriers and have full bars but only getting lte and not 5G.How to get it to 5G?

[Re-Titled by Moderator]

iPhone 14 Pro Max, iOS 17

Posted on Jun 5, 2024 9:57 AM

Top-ranking reply

Phil0124

Community+ 2026

Level 10

242,520 points

Posted on Jun 5, 2024 10:16 AM

Contact your carrier and make sure your plan and sim card / esim are provisioned for 5G, and that the carrier has 5G in the area you are in. They may only have LTE towers there.

Also verify in Settings ➜ Cellular ➜ Voice & Data is set to 5G or 5G Auto if allowed by your carrier and plan.

View in context

Similar questions

3 replies

Top-ranking reply

Phil0124

Community+ 2026

Level 10

242,520 points

Jun 5, 2024 10:16 AM in response to jbeliveau

Contact your carrier and make sure your plan and sim card / esim are provisioned for 5G, and that the carrier has 5G in the area you are in. They may only have LTE towers there.

Also verify in Settings ➜ Cellular ➜ Voice & Data is set to 5G or 5G Auto if allowed by your carrier and plan.

Jun 5, 2024 3:37 PM in response to jbeliveau

If you don't have the 5G or 5G auto settings, then your plan does not allow 5G, or at the very least does not allow the setting to be modified or set, and the iPhone should connect automatically to 5G when possible and available.

Again, contact Verizon so they can figure out why you are only getting LTE and not 5G.

jbeliveau Author

Level 1

15 points

Jun 5, 2024 10:30 AM in response to Phil0124

On my 14 Pro Max i do not have hose settings.It's on the Verizon network and and it is 5g where i'm at.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I only see LTE on my iPhone 14 Pro Max, I don't get 5G