How to get 5g working in my iPhone 12 iOS 17.6?

I just moved to a new area (downtown/east austin texas) and it according to Verizon's website it has 5g and 5g ultra wideband support all around my area. However it's sitting at 1 to 3 bars of LTE and is barely useable for basic internet. I work from home and the google fiber installation was delayed, so I have to use mobile data for work for a week or so.


I realized that I haven't seen 5g on my iphone in a long time, even when in the middle of downtown. I have 5g ON selected. I don't see a carrier update when I go to settings--about. Can anyone help me figure out how to get 5g working?


[Re-Titled by Moderator]

iPhone 12

Posted on Aug 4, 2024 11:30 AM

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Question marked as Top-ranking reply

Posted on Aug 4, 2024 12:02 PM

Aenect wrote:

I just moved to a new area (downtown/east austin texas) and it according to Verizon's website it has 5g and 5g ultra wideband support all around my area. However it's sitting at 1 to 3 bars of LTE and is barely useable for basic internet. I work from home and the google fiber installation was delayed, so I have to use mobile data for work for a week or so.

I realized that I haven't seen 5g on my iphone in a long time, even when in the middle of downtown. I have 5g ON selected. I don't see a carrier update when I go to settings--about. Can anyone help me figure out how to get 5g working?


Setting>Cellular>5G Auto


Settings>General>Transfer or Reset iPhone>Reset>Reset Network Settings <—————————RESET

If you see SOS, No Service, or Searching on your iPhone or iPad - Apple Support



Verizon should be able to re-provision your device remotely if Network setting reset does not resolve the issue.



You can Put your iPhone in diagnostics mode - identify potential hardware and software issues

How to put your iPhone in diagnostics mode - Apple Support




2 replies
Question marked as Top-ranking reply

Aug 4, 2024 12:02 PM in response to Aenect

Aenect wrote:

I just moved to a new area (downtown/east austin texas) and it according to Verizon's website it has 5g and 5g ultra wideband support all around my area. However it's sitting at 1 to 3 bars of LTE and is barely useable for basic internet. I work from home and the google fiber installation was delayed, so I have to use mobile data for work for a week or so.

I realized that I haven't seen 5g on my iphone in a long time, even when in the middle of downtown. I have 5g ON selected. I don't see a carrier update when I go to settings--about. Can anyone help me figure out how to get 5g working?


Setting>Cellular>5G Auto


Settings>General>Transfer or Reset iPhone>Reset>Reset Network Settings <—————————RESET

If you see SOS, No Service, or Searching on your iPhone or iPad - Apple Support



Verizon should be able to re-provision your device remotely if Network setting reset does not resolve the issue.



You can Put your iPhone in diagnostics mode - identify potential hardware and software issues

How to put your iPhone in diagnostics mode - Apple Support




Aug 6, 2024 5:29 AM in response to Aenect

Good Morning.

same here.

Last night I switched to 5G and restarted my phone. Then I switched back to 5G Auto and restarted.

I did this a couple of times and ended up on 5G Auto and started to see the 5G Symbol instead of LTE.

My gut feeling is that the carriers (I’m Verizon) have not caught up to some new Apple settings in 17.6, but they will and it will be OK.

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How to get 5g working in my iPhone 12 iOS 17.6?

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