What to do if my Apple ID has been hacked?

Доброго времени суток уважаемые друзья, ситуация заключается вот в чем, девушка не знакомая попросила зайти на ее Apple ID и скачать файлы которые она оставила в папке, она это не может т.к телефон в ремонте, я не подумал что это что-то подлое, зашел к ней в Apple ID и мне позвонили и сказали что теперь я ничего не смогу сделать кроме как перечислить нужную сумму злоумышленникам и мне не дадут доступ выйти с ее Apple ID, вся переписка сохранилась с ее старым паролем и как она просит это сделать, что мне делать? На экране теперь пишет что Iphone в пропаже, я не знаю что делать, у меня паника.

P.S. Я пишу с помощью своего Apple ID

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Good afternoon dear friends, the situation is this, a girl I don't know asked me to go to her Apple ID and download the files that she left in the folder, she can't do it because the phone is under repair, I didn't think it was something sneaky, I went to her Apple ID and they called me and they said that now I can do nothing but transfer the necessary amount to the attackers and I will not be given access to log out with her Apple ID, all correspondence has been saved with her old password and how does she ask me to do this, what should I do? The screen now says that the Iphone is missing, I do not know what to do, I'm panicking.

P.S. I'm writing with my Apple ID

[Re-Titled by Moderator]

Posted on Mar 18, 2024 10:09 AM

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Limnos

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Posted on Mar 18, 2024 11:05 AM

Read this document if you think your Apple ID has been compromised. --> If you think your Apple ID has been compromised - Apple Support

For iOS 15 or earlier, if you want to see if anyone else has access to your device or accounts, click here --> See who has access to your iPhone or iPad - Apple Support

For iOS 16 or later see how Safety Check on iPhone works to keep you safe. How Safety Check on iPhone works to keep you safe - Apple Support

Use the information in this document to check your Apple ID device list to find where you're signed in --> Check your Apple ID device list to find where you're signed in - Apple Support

Related materials:

Personal Safety User Guide

Personal Safety User Guide - Apple Support

> open the Table of Contents and review the articles

A document with general information about security and your Apple ID --> Security and your Apple ID - Apple Support

Contact Apple for help with Apple ID account security. This page provides country-specific Apple Support contact information ➞ Contact Apple for support and service - Apple Support

Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. Do this online at: Activation Lock support request - https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not detail what currently constitutes proof. Prior to this service being offered officially and moved online, Apple typically required the original receipt issued by Apple or an Apple Authorized Reseller. If Apple resets the device this will give you access to the device but won't restore access to the account used to lock it. There is nothing that can be done to expedite an Activation Lock request.

Apple recommends you "Keep your receipt after you buy an Apple device" --> Keep your receipt after you buy an Apple device - Apple Support

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What to do if my Apple ID has been hacked?

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