Sill missing episode for a purchased Season Pass several weeks after airing
I purchased the Season Pass from Apple TV for the 5th season of Food Network's Tournament of Champions. The season is still ongoing - episode 5 just aired a few days ago. However, while I have access to episodes 1, 2, 4 and 5 to watch via the Apple TV app, episode 3 is unavailable for me to watch on the Apple TV app which instead pushes me to alternative apps.
I'm located in Canada, but looking at both the US and Canada Apple TV websites for the show, neither have episode 3 as available via iTunes. All other episodes list iTunes as a way to watch, so this seems to me like possibly human error where someone forgot to add episode 3 to iTunes?
Based on what I've seen other people say Apple has offered as "resolution" for similar issues, I submitted feedback via the Food Network website, since that is the only way I see to contact them as the content provider, but I have my doubts that web form is actually monitored and that I'll ever hear back from them.
So I'm wondering if anyone has any advice on how to get this resolved? Assuming this is human error, then my assumption it's a quick fix to add the episode to iTunes...It just needs to be raised to the correct channel, but I just have no idea what that channel is!