Unknown transaction on Apple Cash

Question

Level 1

4 points

Unknown transaction on Apple Cash

A purchase was made to an unknown store. I contacted the merchant and the transaction isn’t in their records. What do I do now?

[Re-Titled by Moderator]

Posted on Mar 20, 2024 10:52 AM

Reply

Answer 1

Mar 20, 2024 12:49 PM in response to mochacurls

Apple Cash is a service that’s administered by Green Dot Bank. Contact an Apple Cash Specialist at Green Dot Bank by calling (877)-233-8552 or by calling 1-800-MY-APPLE

https://applecash.greendot.com/termsconditions/

Reply

Answer 2

Mar 20, 2024 11:01 AM in response to mochacurls

Use the facility built-in to Apple Wallet to “dispute” the transaction.

Reply

Answer 3

Mar 20, 2024 11:00 AM in response to mochacurls

Is the transaction on an Apple Card Mastercard? How does this involve Apple?

Reply

Answer 4

mochacurls Author

Level 1

4 points

Mar 20, 2024 12:35 PM in response to Jeff Donald

I Meant to put Apple Cash. It shows a purchase was made at an unknown store, which I never been to. Apple sent me a copy of that purchase on their records, but on my transactions list it’s not there.

Reply

Unknown transaction on Apple Cash

Similar questions