Scammed by an Apple Cash user.

Hey all, I got scammed by someone using Apple Cash who was impersonating a legitimate business. Is there a way I can find out who they are by using their Apple Cash phone number?

Posted on Jan 24, 2026 4:18 PM

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Question marked as Top-ranking reply

Posted on Jan 24, 2026 4:34 PM

Did you send them cash or did you use the virtual Apple Cash 16 digit card number, expiration date and CVV security number?


The phone number is easily spoofed. However, you can file a police report, and the police can request the number from Green Dot Bank.


Apple has no knowledge or information on your transactions. The transaction information goes between your iPhone, Green Dot Bank and the scammer. Nothing passes through Apple Servers and even if it did, it would have been encrypted and only Green Dot would have the key.


Contact Green Dot Bank:

by calling (877) 233-8552,

by mail for disputes at P.O. Box 9, West Chester, Ohio,

by mail for general customer service at P.O. Box 1070, West Chester, Ohio 45071,

visit www.greendot.com


https://applecash.greendot.com/termsconditions/


8 replies
Question marked as Top-ranking reply

Jan 24, 2026 4:34 PM in response to Daddyohood03

Did you send them cash or did you use the virtual Apple Cash 16 digit card number, expiration date and CVV security number?


The phone number is easily spoofed. However, you can file a police report, and the police can request the number from Green Dot Bank.


Apple has no knowledge or information on your transactions. The transaction information goes between your iPhone, Green Dot Bank and the scammer. Nothing passes through Apple Servers and even if it did, it would have been encrypted and only Green Dot would have the key.


Contact Green Dot Bank:

by calling (877) 233-8552,

by mail for disputes at P.O. Box 9, West Chester, Ohio,

by mail for general customer service at P.O. Box 1070, West Chester, Ohio 45071,

visit www.greendot.com


https://applecash.greendot.com/termsconditions/


Jan 24, 2026 4:57 PM in response to Jeff Donald

Jeff Donald wrote:

Just an additional note, commercial businesses cannot legitimately have an Apple Cash account. The virtual card number can be used at any merchant worldwide that excepts Visa and Apple Pay or accepts the virtual card details.
Transfer of funds to a business or received from a business is strictly prohibited by both the Visa merchant agreement and the Apple Cash terms and conditions.
https://applecash.greendot.com/termsconditions/

That is an important distinction to clarify use of Apple Cash. One is when it is processed as a VISA card accepted where Credit Card transactions are allowed and the other is sending cash using P2P between 2 parties in the Messages app. I assume since the OP referred to a phone number, they are referring to sending Apple Cash using P2P with a phone number in the Messages app.


You should never be in a position to enter a number in Messages to send money to someone. As stated, the purpose is to send money to family/friends where you would know those numbers. You haven't mentioned how you were talked into sending someone money to a phone number, but it would be common to receive a scam message/email making some claim, similar to those that want you to send them Gift Card codes.

Jan 24, 2026 4:34 PM in response to Daddyohood03

Of course you can try googling the phone number.


A couple of important points when using Apple Cash to send cash to another person.

  • Apple Cash person-to-person payments are like any other private transaction between two people, so only send and receive money with people you know.

Send and receive money with Apple Cash - Apple Support

  • It is also a violation of the User Agreement to send Apple Cash to any business as that is commercial use and you may find your account locked for this type of violation.

The Services may only be used for personal, family, household, or non-commercial purposes. You may not use the Services for business or commercial purposes.

https://applecash.greendot.com/termsconditions/


So, that only leaves you with sending money to family/friends you know who are likely in your Contacts and you would not even need to enter their phone number to send money. These people would also send you money back if you sent them the wrong amount or had any other issue, since it is a private transaction where Apple is not involved. You should never be in a position to be scammed using Apple Cash to send money.

Jan 24, 2026 4:41 PM in response to Jeff Donald

Just an additional note, commercial businesses cannot legitimately have an Apple Cash account. The virtual card number can be used at any merchant worldwide that excepts Visa and Apple Pay or accepts the virtual card details.


Transfer of funds to a business or received from a business is strictly prohibited by both the Visa merchant agreement and the Apple Cash terms and conditions.


https://applecash.greendot.com/termsconditions/

Scammed by an Apple Cash user.

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