Mail on an extended network

I just installed a network extender in our home. I now have access to networks directly from the router and from the extender. The extender support people claim that these networks should behave identically. When I connect to the network directly on the router, all my applications work as they should in that I have internet access, iCloud access, and my mail client (Apple Mail) operates normally.


When I connect to the extended network, my internet access via both Safari and Chrome works as it should. My iCloud access works properly. Mail, however, will not download any mail. It stalls on "Connecting..."


This problem occurs on my iPhone as well - it is not restricted to my MacBook.


Can anyone offer some insight as to what the problem might be?

iMac 27″

Posted on Mar 22, 2024 1:11 PM

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Mar 22, 2024 5:26 PM in response to number_53

You’ll want to discuss this network with the router vendor.


The default configuration for small networks has one IP router.


More than one router is possible, requires some IP setup including subnets, and requires multiple SSIDs.


Usual for these would be access points, or a mesh configurations. Both are “transparent” to IP networking. These “act like” an Ethernet patch cable. Both of these will use the same SSID(s) for the entire network, and clients can freely roam between the access points or mesh routers.


If your ISP router was not reconfigured as part of this (and if the same Wi-Fi hardware vendor is used for both boxes, it might do this reconfiguration automagically), then you’ll either end up with a different SSID on the two Wi-Fi boxes (which’ll probably work), or with a not-routing-at-all-well mess (which won’t work well).


The gear I usually use will automatically mesh among access points, which makes this easier to have an access point without a wired link.


But in any case, you’ll need the Wi-Fi extender to provide some assistance, or somebody to set up this configuration, or you’ll be learning more about Wi-Fi and wired and IP.


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Mail on an extended network

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