Issues with sound after 17.4.1 update on iPhone 11

Anyone have issues with no sound on iPhone after 17.4.1 update? I have tried restarting phone, going to settings and then to sound & haptics and sliding the ringtone button back and forth. I hear the ringtone when sliding the button. No sound from any app or music. Any suggestions?

iPhone 11, iOS 17

Posted on Mar 25, 2024 7:04 AM

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Posted on Apr 9, 2024 3:12 PM

I have restarted etc, verified the sounds and haptics, turned off the bluetooth etc. What I noticed is that when I go into my sounds, my ringtone and alerts is all the way up and if I play my ringtone from here I can hear it fine. If I then call myself from my office line I can barely hear the ringing. I was able to fix this problem by going into my ringtone selecting a different ringtone and then playing that one and calling myself. Volume worked fine, went back in and changed my ringtone back to Reflection and then called myself and the volume then worked for me. I was dinking with this for at least 30 minutes trying to get my phone to ring so I could hear it.

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Apr 9, 2024 3:12 PM in response to C4athompson

I have restarted etc, verified the sounds and haptics, turned off the bluetooth etc. What I noticed is that when I go into my sounds, my ringtone and alerts is all the way up and if I play my ringtone from here I can hear it fine. If I then call myself from my office line I can barely hear the ringing. I was able to fix this problem by going into my ringtone selecting a different ringtone and then playing that one and calling myself. Volume worked fine, went back in and changed my ringtone back to Reflection and then called myself and the volume then worked for me. I was dinking with this for at least 30 minutes trying to get my phone to ring so I could hear it.

Apr 4, 2024 12:57 AM in response to C4athompson

Disabling noise cancellation on your iPhone might help. Have you tried it?


Also, change your iPhone's Call Audio Routing Settings. It might cause an issue. To change it, go to Settings > Accessibility > Touch > Call Audio Recording > Automatic.


Lastly, I know it's funny. But if you missed out, disconnect all your Bluetooth connections.


If the above-mentioned fixes don't work, you might want to take a look for other fixes. This post has also added several other fixes for this issue: https://www.igeeksblog.com/fix-low-call-volume-issue-on-iphone/

Apr 17, 2024 10:30 AM in response to C4athompson

I am not able able to hear anything in my earpiece during calls, whether incoming or outgoing after this latest ios update 17.4.1. Able to hear extremely feeble ringing and voices when I change the setting of “hearing aid compatibility’ to ON in “hearing devices” in accessibility settings. Maybe the problem started either after the software update or I also tried setting up the SPATIAL AUDIO SETTING, which I was not able to set or delete successfully as it is nowhere to be seen in settings as the tutorial claims!!

Mar 29, 2024 3:00 AM in response to C4athompson

I bought a good quality refurbished iPhone SE, ran the update on day 1 and now can’t use it! I’ve looked at the forum posts and it seems this is a common problem - what’s more you can’t uninstall the update. Am hanging on to my old, pre-17.4.1 handset until Apple gets around to finding a fix and issuing a new update.


But tbh next time I renew my handset I’m going android.

Apr 29, 2024 11:49 AM in response to C4athompson

After updating to ios 17.4.1 some of my bluetooth audio peripherals work, and others do not.

Earbuds, for example, are fine, but over the ear headphones do not.

I have tried everything. Hard reset. Disconnect/reconnect the device. Turn on/off bluetooth. Checked accessibility and other settings. Nothing works.


The headset works, as it connects to my computer flawlessly.

Please advise.

May 27, 2024 6:12 AM in response to markgws6

Hello all! I have an iPhone 12 mini with the sound issues mentioned above: no sound for incoming calls, microphone malfunctioning on both calls and WhatsApp, no sound at all (ringtone, keyboard, etc.), etc. I have tried all (including jigneshpadhiyar9120’s recommendations), but to no avail. The phone may recover some sound after a few restarts, but continues to malfunction after a bit. These issues started with the update to 17.5.1 in my case... any hints?


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Issues with sound after 17.4.1 update on iPhone 11

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